Support Center

Need help diagnosing your privacy?

If you run into issues managing the app, tracking background services, or restoring your Lifetime unlock, browse the FAQs below or reach out to us.

Frequently Asked Questions

What does "Tracker" mean?

We classify Tracker activity as connections to servers historically known to collect behavioral, advertising, or general analytic telemetry from your device layout or activity.

Does the app block connections?

No. Cyber Rx acts as an active diagnostic probe. It monitors, identifies, and builds historical trends for the background networks your apps talk to, without forcefully disabling essential networking.

How do I export my report?

Tap the "Generate Report" button from the main Insights dashboard to create a comprehensive PDF summarizing active network vulnerabilities or anomalies.

Lifetime Purchase didn't apply

Navigate to the "Settings" tab in your Cyber Rx app and tap "Restore Purchases" under the subscriptions block. This securely pulls your transaction history from Apple.

Contact Us

For advanced questions, bug reports, or partnership inquiries, contact us directly via email.